Grooming Client Waiver

1. Health - I agree and represent that my Pet is in good health, has not injured or shown threatening behavior to any persons or animals, and is up to date on Rabies and DHPP vaccinations.

2. Stress - I understand that grooming can be stressful to some pets, and I will inform the groomer if my pet has any conditions or any stress related issues prior to grooming. Company may recommend visiting a Groomer that is within a Veterinary Clinic.

3. Matting - I understand that this company puts my pet’s comfort above all else. In the event that my pet’s coat is matted, I understand that the groomer may have to shave the matts out rather than perform a painful dematting procedure. I also understand that if my pet is severely matted, there is an increased risk for clipper burn or cuts to occur. I understand that all attempts will be made to prevent this, however in many extreme conditions, it is unavoidable. I also understand that matted pets take additional time to groom so there will be an additional fee added on to the regular grooming price if my pet’s coat is matted.

4. Emergencies - In the event of an emergency, I authorize this establishment to immediately seek professional veterinarian attention for my pet (at owners' expense). I understand that all attempts will be made to contact owners.

5. I agree and accept responsibility and liability for acts or damages caused in relation to behavior or incident of my Pet including but not limited to, injury or death to self or any other animal, persons, or medical treatment expenses incurred by such incident.

6. Sit. Stay. Splash, LLC reserves the right to refuse or discontinue services at any time if a pet becomes overly stressed, aggressive, or poses a risk to itself, staff, or others. If at any point the pet’s behavior or condition makes it unsafe or physically difficult for the groomer to proceed, services may be paused or terminated immediately, before, during, or after the appointment.

7. Company may muzzle your pet if necessary. Muzzling does not harm your animal and protects both the animal and the users of the facility.

8. I grant the Company the right to use my Pet and its name in any form of advertising and marketing of which no compensation will be paid to me.

9. I understand that grooming involves the use of sharp tools such as scissors and clippers. While all reasonable precautions are taken, I acknowledge that accidents can occur, including but not limited to minor cuts, nicks, clipper irritation, or abrasions, particularly if my pet is matted, anxious, or moves suddenly during grooming. I agree not to hold Sit. Stay. Splash, LLC or its staff liable for any accidental injury that may occur during the grooming process. I will be notified immediately should any incident occur.

By requesting and booking a drop-off appointment, I agree to hold harmless Sit. Stay. Splash, LLC, including its owners, operators, employees, and directors, from any damage, loss, or claims arising from the services provided by the Company. In no event shall the Company be liable for more than the cost of services rendered and paid for by the Pet Owner.